Order Troubles

Effective date: July 30, 2026

We hope you love every little note.
But if something has genuinely
gone wrong with your order,
please tell us—we’ll make it right!

All sales are final

Because Spaghetti Press products are paper goods, all sales are final. We do not accept returns or exchanges for changes of mind, accidental purchases, personal preference, or minor variations in color, paper, printing, cutting, or packaging.

This does not apply when an item arrives damaged or defective, your order is incorrect or incomplete, your package is lost in transit, or a refund or other remedy is required by law.

Cancellations

Please email us immediately if you need to request a cancellation. We may be able to cancel an order before it enters processing, but we cannot guarantee cancellation once an order is being prepared or has shipped.

When something has
gone wrong

Please contact hello@spaghettipress.com if your order:

• Arrives damaged or defective

• Contains the wrong product

• Is missing an item

• Appears to have been lost in transit

Contact us within seven days of delivery, or within seven days after the expected delivery date if your package never arrives.

Please include your order number and, when relevant, clear photographs of the product and packaging. Do not mail anything back unless asked.

Depending on what happened, we may replace the affected item, issue a refund, or offer another appropriate solution. If a replacement is unavailable, we will refund the affected item.

Shipping delays

Shipping dates are our best good-faith estimates. If we cannot ship your order within the timeframe promised when you purchased it, we will contact you with an updated date and give you the option to accept the delay or cancel the affected order for a refund.

Questions?

Email us at hello@spaghettipress.com.

This policy does not limit any consumer rights or remedies
that cannot legally be limited.